Digital Transformation is about achieving a collection of business goals that will make you relevant for today’s business. Realigning your technology investment, business and operating models, to a user and customer centric approach – enabled by Digital Media.
IG Smart’s Digital Transformation consultants work closely with you to understand why it is exactly that you are digitally transforming your business, and what the desired outcomes are. Going on to help you to design and implement effective and sustainable digital transformation strategies.
Unleashing the full potential of your existing information assets and technologies, and leveraging the leading-edge technologies which best suit your strategic objectives. Focusing on sustainability, and operational success. Just because something can be done, does not make it the right thing for your business. Our digital transformation consultants help you to make the digital choices that are right for you.
i) Redesigning the customer experience itself – an omni-channel experience that connects the customer to the information they need, at the time they need it.
ii) Redesign of the business operations that enable effective delivery, facilitating openness, agility, flexibility and responsiveness. This means leveraging Big data, Analytical, API and mobile solutions.
iii) To deliver a digital experience to customers, organisations need to be a part of the digital experience inside the business omni-channel experience – that connects the employee /management with the information they need, at the time they need it.
iv) New digital IT works from having clear structured data and the mechanisms to deliver it to the right place in real time.