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Digital Transformation Consulting Services & Solutions

Digital Transformation consulting services designed by IG Smart to help you to achieve a collection of business goals that will make you relevant for today’s business. Realigning your technology investment, business and operating models, to a user and customer centric approach – enabled by Digital Media. Our Digital Transformation consultants will work closely with you to understand why it is exactly that you are digitally transforming your business, and what the desired outcomes are. Going on to help you to design and implement effective and sustainable digital transformation strategies. Unleashing the full potential of your existing information assets and technologies, and leveraging the  leading-edge technologies which best suit your strategic objectives. Focusing on sustainability, and operational success. Just because something can be done, does not make it the right thing for your business. Our digital transformation consultants help you to make the digital choices that are right for you.

Our Digital Transformation consulting focuses on three key areas:

Digital Customer Experience

Digital end-to-end customer experience

Digital products and services as part of the value ecosystem

Understanding customer engagement

Digital Operational Experience

Enhanced operational capabilities within a dynamic ecosystem

Driving rapid customer innovation

Agility over efficiency

Shift to ‘customer/user-centric’

Focus on customer/user outcomes and needs to tailor products and services

Enabling rapid-fire change to meet increasing and changing demands

DIGITAL CUSTOMER EXPERIENCE  DELIVERY REQUIRES ORGANISATIONS TO REDESIGN THE BUSINESS OPERATIONS WHICH ENABLE THAT EXECUTION. OUR JOB IS TO UNDERSTAND WHAT DIGITAL TRANSFORMATION MEANS FOR YOU…AND TO HELP YOU TO TURN YOUR VISION INTO A REALITY

Digital Transformation Consulting Four Level Response Model for Your Digital Business

digital transformation 2

Redesign your customers experience – create an omni-channel experience that connects your customer to the information they need, at the time they need it.

Redesign your business operations to enable effective delivery, facilitating openness, agility, flexibility and responsiveness. This means leveraging Big data, Analytical, API and mobile solutions.

To deliver a digital experience to customers, organisations need to be a part of the digital experience inside the business omni-channel experience – that connects the employee /management with the information they need, at the time they need it.

New digital IT works from having clear structured data and the mechanisms to deliver it to the right place in real time.

OUR DIGITAL TRANSFORMATION CONSULTING HELPS YOUR DESIGN YOUR BUSINESS OPERATIONS TO FACILITATES OPENNESS, AGILITY, FLEXIBILITY AND RESPONSIVENESS

ORGANISATIONS MUST BE MORE FLUID AND BETTER ABLE TO CREATE AND EVOLVE PRODUCTS AND SERVICES FASTER. DELIVERING THEIR CUSTOMER EXPERIENCE IN A PERSONALISED, DIFFERENTIATED WAY.

Our Digital Transformation Consultants Will Work Closely With You To Understand:

What does digital mean to your business?

Why are you transforming – e.g. to make things easier and/or more cost effective?

What digital changes will bring advantages to your business?

How will Digital Transformation affect your IT operating model?

What capabilities are needed to support Digital Transformation?

What business processes are affected by Digital transformation?

How will business demands be managed and delivered by IT in a Digital Environment?

What layers of IT operating model are affected by Digital Transformation?

WHAT PEOPLE SAY

We found the experience of working with IG Smart very reassuring. From the get go we were confident you could support the work we do in the University, and improve our information governance processes when faced with new challenges. You were always responsive, easy to work with, and proactive, I would certainly recommend your services.

Lorraine Shaw

Liverpool John Moores University

IG Smart Ltd
5.0
2018-04-23T10:57:46+00:00

Lorraine Shaw

Liverpool John Moores University

We found the experience of working with IG Smart very reassuring. From the get go we were confident you could support the work we do in the University, and improve our information governance processes when faced with new challenges. You were always responsive, easy to work with, and proactive, I would certainly recommend your services.
I’m happy to announce that the exam is passed and I am evaluated and found worthy the title CDPO (Certified Data Protection Officer) for the next three years. I would like to thank Michael Abtar - CEO IG Smart for a well-conducted and insightful course.

Tor-Ståle Hansen

Country Lead Privacy at Capgemini

IG Smart Ltd
5.0
2018-04-25T05:49:32+00:00

Tor-Ståle Hansen

Country Lead Privacy at Capgemini

I’m happy to announce that the exam is passed and I am evaluated and found worthy the title CDPO (Certified Data Protection Officer) for the next three years. I would like to thank Michael Abtar - CEO IG Smart for a well-conducted and insightful course.
I would highly recommend IG Smart’s GDPR training courses. The ability to take a subject matter that albeit important, can often be dry, and bring this to life in a way that is easy to learn from is absolutely unique in my experience of training providers.

Steve Richards

DaXtra Product Development & Compliance Manager

IG Smart Ltd
5.0
2018-04-25T05:50:10+00:00

Steve Richards

DaXtra Product Development & Compliance Manager

I would highly recommend IG Smart’s GDPR training courses. The ability to take a subject matter that albeit important, can often be dry, and bring this to life in a way that is easy to learn from is absolutely unique in my experience of training providers.
5.0
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